FAQs

What payment methods do you accept?

We offer multiple secure payment options to make your shopping experience easy and convenient. You can pay using:

✔ Credit Cards – Visa, MasterCard, American Express, Discover
✔ Debit Cards – Accepted worldwide
✔ PayPal – Fast and secure checkout

Your payment information is encrypted and protected, ensuring a safe and worry-free transaction.

How much is the shipping fee?

Shipping fees depend on your location and the total weight of your order. The final cost will be calculated at checkout based on these factors.

Good news! 🎉 We offer free shipping on all orders over $55, so be sure to take advantage of this offer. For smaller orders, shipping costs will be displayed before you complete your purchase.

How long will it take to receive my order?

We strive to get your order to you as quickly as possible! Here’s what to expect:

📦 Processing Time: Orders are typically processed and dispatched within 1-3 business days.
🌍 Shipping Time: Usually arrive within 15-30 business days, depending on your location and local customs.

Can I track my order?

Absolutely! Once your order has been shipped, you’ll receive a tracking number via email. You can use this number to monitor your package’s journey in real time.

To track your order, simply:
1️⃣ Check your email for the shipping confirmation and tracking number.
2️⃣ Visit our tracking page: Track Your Order.
3️⃣ Enter your tracking number to see the latest updates.

Missing item from my order?

If an item is missing from your order, please Contact Us as soon as possible and provide the following details:

✔ A photo of the shipping label
✔ A photo of the package contents
✔ Your order number

The more complete information you provide, the faster we can identify and resolve the issue. Our support team is here to help and will work quickly to make things right!

What is your return policy?

We want you to love your purchase! If you're not completely satisfied, you can return your order within 30 days of delivery for a refund or exchange.

To ensure a smooth return process:
✔ Items must be unused, in their original packaging, and in resellable condition.
✔ Certain items (e.g., final sale or personalized products) may not be eligible for return.
✔ Customers are responsible for return shipping costs unless the item is defective or incorrect.

For detailed instructions and to start a return, please visit our Return Policy page or Contact Us.

What if an item is out of stock?

If an item is out of stock, don’t worry—we’re always working to restock our most popular products! We recommend checking our website frequently or following us on social media for updates on restocks and new arrivals.

How can I contact your customer support team?

Our customer support team is here to help! If you have any questions or concerns, you can reach us through our Contact Us page.

We strive to respond as quickly as possible to ensure you have the best shopping experience. Feel free to reach out.

Can I change or cancel my order after it has been placed?

If you need to modify or cancel your order, please Contact Us. We’ll do our best to accommodate your request, but please note that once an order has been processed or shipped, changes may no longer be possible.

If your order has already been shipped, you may still be able to return or exchange the items once they arrive. For more details, please visit our Return Policy page.